• Free Shipping on Orders Over $29.98 – Enjoy free shipping on all orders above $29.98.
• Delivery Time:
Your order will be processed within 48 hours, and standard shipping takes 5-10 business days. Custom products may take up to 10 business days for production.
Returns:
• Standard Products: We accept returns within our return window for a full refund or exchange.
• Custom Products: Due to their personalized nature, custom products are non-returnable unless there is a quality issue.
If you have any questions, feel free to reach out to us at support@memorytails.com. We’re here to help. 😊
Service Process
1. Upload Your Pet’s Photo
Simply upload a high-quality photo of your pet, and our artists will bring their personality to life in a one-of-a-kind design!
2. Preview & Adjust
Within 72 hours, you’ll receive a preview via email/SMS. Feel free to request any changes to ensure it’s exactly how you envision!
3. Printed & Shipped
Once approved, your custom creation will be printed and carefully packaged. We’ll ship it to you with love and care!